Shipping
Shipping Process:
- Orders are dispatched within two working days and typically arrive:
- UK: 3–5 working days after dispatch.
- Europe: 7–10 working days after dispatch.
- Rest of World: 10–14 working days after dispatch.
- If no one is available to receive the delivery and alternative instructions have been provided, Serene Pahan and its couriers are not responsible for the parcel’s safety.
- For deliveries outside the UK, customs fees or delays may apply. The recipient is responsible for any customs charges.
If an order is not received within 30 days, please contact us at info@serenepahan.co.uk
Shipping Issues
If your goods are damaged, incorrect, or missing, notify us within 14 calendar days of delivery by emailing info@serencepahan.co.uk
Shipping Rates:
| Weight of Order | UK | Europe | Rest of World |
| Up to 1kg | £4.95 | £13.00 | £30.00 |
| Up to 2kg | £5.95 | £15.50 | £30.00 |
| Up to 3kg | £6.95 | £17.50 | £30.00 |
| Up to 4kg | £7.95 | £20.00 | £50.00 |
| Up to 10kg | £8.95 | £30.00 | £80.00 |
| Over 10kg | £10.95 | £50.00 | £109.00 |
